Use Cases
Answering customer questions
The same questions are already answered by morning. You just review and approve.
Retail and services with lots of repeat enquiriesExample: Furniture retailer, 40 employees
Today
With a colleague
2.5 hours of inbox every morning
12 minutes approving drafts
Important cases sit at the bottom
The real cases sit at the top
Reply goes out in the afternoon
Reply is out before nine
In three steps
- 1
The colleague reads the inbox and groups it by topic.
- 2
Every standard question gets a draft reply from your own data.
- 3
You review and approve — nothing ships before that.
What is safeguarded
- Answers come from your approved data, not from general knowledge.
- No customer reply without a human approval.
- If the data is not enough, you get a handover instead of a draft.
data_sheet.link — data_sheet.link_hint
Start with the inbox
View suitable colleagues, or set up the first workflow in 60 minutes.