Pause any time
One click pauses the task. Anything mid-run is finished cleanly first.
Tasks in the background
Keep work moving when nobody is watching the chat. Tasks run on schedule or on events, with a budget and oversight from the chat.
The shift nobody has to staff
Background tasks run on their own: at night, on weekends, while your team is in meetings. They only report when there is something to decide.
- Runs on a schedule or on events like new email
- Only surfaces when a human has to decide
- Every run stays traceable afterwards
Support Concierge
Starting
What background tasks give you
Always-on capacity for ops without adding headcount.
- 01
Run on schedule or on events such as new email
- 02
Activate, pause, and tune capacity from your workspace
- 03
Set spend limits so automation stays inside budget
- 04
Run a task right now from Corgent when it is urgent
Work spreads across the whole day
Instead of piles waiting for someone in the morning, things get handled continuously.
00:0012:0024:00
Overnight
Every dot is a run: an email sorted, a follow-up drafted, a report built. By morning the list is already half done.
Run with a cap
You set a budget. Once it is used up, the task waits for your signal.
Escalation over guesswork
Whatever it cannot decide confidently goes to you in the chat.
Good tasks for the background
Work that should not wait for someone to open a chat.
Inbox triage
Sort, draft, and escalate recurring support or ops mail with human review where needed.
Follow-ups
Keep threads moving when the next step is predictable.
Recurring ops
Handle continuous loops that benefit from always-available coverage.
Background FAQ
How is Background different from Website?
Website agents talk to visitors. Background tasks work for your team, often driven by email or internal loops.
Can I pause a task?
Yes. Pause and resume under My tasks, with a budget per task.
How do I run a task right now?
In Corgent or under My tasks with “Run now”, whenever you need a directed run or a status.
Hand a task to the background
Start in the product, then steer tasks from Corgent when needed.