Corgent
Waitlist

Customer questions answered, from your own documents

The concierge answers recurring questions with a source from your knowledge and puts complaints in front of you by urgency.

Sound familiar?

The same daily work, once without and once with Corgent.

Today

  • The same questions come in every week and cost a fresh reply every time.
  • A complaint gets lost in the inbox and is only seen late.
  • The person who knows the answer is not around right now.

With Corgent

  • Replies come from your knowledge base, with a source, and wait as drafts for your approval.
  • Complaints are on top, upset customers first.
  • What the knowledge lacks is not made up but collected, so you can add it.

What that looks like day to day

A week with the concierge.

  1. 1

    In the morning

    Complaints and praise are detected and sorted by urgency. Customer questions have a reply draft with a source.

  2. 2

    When you approve

    You check the drafts and approve. Only then does the customer get the reply.

  3. 3

    On Fridays

    Corgent collects the questions your knowledge had no answer to and suggests texts for them.

These tasks work for you

Each one is a ready-made template. You set it up in a few minutes and can pause it at any time.

  • Complaints & feedback

    €0.99 per run · Weekdays at 9:00

    Spots complaints, returns and praise in the inbox, rates urgency and drafts calm replies.

  • Answer customer questions

    €0.99 per run · Weekdays at 10:00

    Answers customer questions from the company's knowledge, with a source. What is not there is not made up but handed to a person. Every answer waits for your approval.

  • Close knowledge gaps

    €0.39 per run · Fridays at 15:00

    On Fridays, collects the week's customer questions the knowledge cannot answer and proposes texts you can accept.

At a glance

  • 01

    Who does it

    The chat or a colleague in the role Concierge. For this your team needs a knowledge base of its own.

  • 02

    What you connect

    Gmail

  • 03

    What it costs

    About €43 a month if all 3 tasks run on their schedule. Only a completed run is charged. Your plan comes on top.

What is safeguarded

  • Emails only go out after your approval.

  • Every task uses only the connections it needs, with the permissions you grant.

  • The price is fixed beforehand. Only a completed run is charged.

Answer every question only once

Join the waitlist, or set up your first task with us.